Page 192 - OP DSD 2022 FINAL FINAL

ANNUAL OPERATIONAL PLAN 2022/2023

Outcome Empowered, resilient individuals, families and sustainable communities.
Output Output Indicator Annual Target Quarterly Target Activities Timeframe Budget per Dependencies Responsibility
Activity
Ensure proper 1 April 2022 – 31 R0 Availability of Director: Medical
management of March 2023 appointments for Case Assessment &
second med- second medical Adjudication (MCA)
ical appoint-
ments (weekly Support staff: MCA
follow-up on
reports)
Ensure that file 1 April 2022 – 31 R3 880 000 Medically adjudi- Director: Legal Case
is legally adjudi- March 2023 cated and quality Assessment & Adju-
cated by Chair- assured files from dication (LCA)
person within Medical Director-
seven (7) working ate. Support staff:
days of receipt
from Medical Availability of
Adjudication Panel Members LCA & Adj

Support from
Staff
Ensure quality 1 April 2022 – 31 R0 Legally adjudi- Director: Legal Case
assurance of March 2023 cated files by Assessment & Adju-
50% of adjudi- Chairpersons. dication (LCA)
cated files within
five (5) working DD: LCA & Adj
days following
adjudication
Ensure timeous 1 April 2022 – 31 R0 Feedback from Director: Legal Case
communication March 2023 SASSA relating to Assessment & Adju-
of Tribunal de- implementation dication (LCA)
cisions to SASSA
for implementa- Support from Support staff: LCA
tion and monitor Staff & Adj
implementation
thereof (five (5)
working days
from date of
adjudication)
100% of appeals out- 100% of out- 100% of outcomes Package the 1 April 2022 – 31 R100 000 Active postal Director: Pre-Adju-
comes issued communi- comes received received commu- outcome letters March 2023 services dication & Opera-
cated to appellants communicated nicated within and submit for tions
within seven (7) seven (7) days. posting within Cooperation from
days. seven (7) days of SASSA DD: Pre-Adjudica-
receipt. tion & Operations &
Support Staff

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