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ANNUAL OPERATIONAL PLAN 2022/2023



                 SRD Appeals ad-  SRD Appeals   Inability to time-  Poor mainte-  Inability to   High  Compli-  High  Mokoele   Extending  1 April   Director:   31 March
                 judicated within   Module on   ously and accu-  nance of the   ensure tim-       ance to the       MJ        scope of   2022  – 31  Pre-Adju-  2022
                 sixty (60) days   SASSA elec-  rately deal with   system.    eous con-           regulatory                  existing   March    dication
                 of receipt by the   tronic system / appeals within           sideration of       framework                   electron-  2023     & Opera-
                 Tribunal        platform      the sixty (60) day  Network ca-  SRD Appeals       and Proce-                  ic SRD              tions
                                               period.         pability and   – non-com-          dural Manu-                 system to
                                                               infrastructure   pliance with      al to ensure                include
                                                               challenges     SRD Proce-          that SRD                    module
                                 Regularly                                    dural Manual        appeals are                 on SRD
                                 updated data                                 resulting in        dealt with                  Appeals.
                                 folders provid-                              non-compli-         timeously.
                                 ed by SASSA                                  ance to the                                     Procure-
                                 / availed on                                 sixty (60) day                                  ment of
                                 system                                       period.                                         support
                                                                                                                              and main-
                                                                              Risk of inac-                                   tenance
                                                                              curate deci-                                    contract.
                                                                              sion making
                                                                              / increased
                                                                              litigation.

       Sub-Programme: Inspectorate for Social Security

       Purpose:  To maintain the integrity of the social assistance framework and systems
         Outcome            Functional, efficient and integrated sector
        Output              Output Indicator   Annual Target  Quarterly Target  Activities              Timeframe     Budget per   Dependencies    Responsibility
                                                                                                                      Activity
        1. Conduct twelve (12)   Number of Pro-  Twelve (12) Pro-  Three (3)   1. Review and develop aware-  April 2022-   R300 000  Co-operation from   Chief Director:
        Procurement Fraud   curement Fraud     curement Fraud   sessions per   ness material            March 2023               SASSA officials   Investigations &
        Awareness sessions   Awareness sessions   awareness ses-  quarter                                                                          Complaints
        targeted at SASSA Sup-  conducted      sions conducted                2. Conduct awareness ses-
        ply Chain                                                             sions
        2.  Provide support on   Provision of support  Engagement   Quarterly en-  1.   Consult/engage with   April- March   R 200 000  Co-operation from   Chief Director:
        the implementation of   to SASSA Fraud and   report   gagement report        SASSA Fraud and    2023                     SASSA officials   Investigations &
        the Deloitte’s Investi-  Compliance Unit on                                  Compliance Man-                                               Complaints
        gation Report and on   the implementation                                    agement Unit on the
        ongoing investigations   of the Deloitte’s                                   report implemen-
        conducted by the Fraud  Report.                                              tation and monitor
        Management of SASSA                                                          all cases reported
        and Law Enforcement                                                          to law enforcement
        Agencies                                                                     agencies.
                                                                                  2.   Monitor all disci-
                                                                                     plinary cases han-
                                                                                     dled by SASSA
                                                                                  3.   Engage with Law en-
                                                                                     forcement agencies
                                                                                     on cases handed
                                                                                     over for further pro-
                                                                                     cessing


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