Page 199 - OP DSD 2022 FINAL FINAL
P. 199

ANNUAL OPERATIONAL PLAN 2022/2023



                                                                            Key Risks: Operational
        Out-   Output         Activities  Risk Descrip-  Root   Consequences  IR      Existing   RI     Risk Owner      Action     Action    Action    Action Due
        come                             tion         causes                          controls                          Plans      Start     Owner     Date
                                                                                                                                   Date
               Twelve (12)    Conduct    Lack of                Target not    High    Procla-    Medi-  Chief Director In-  Monthly   01 April   Chief   30 March
               Procurement    twelve (12)   cooperation         achieved with         mation     um     vestigations and   engage-  22       Director:   2023
               Fraud Aware-   Procure-   from SASSA             specified time-       signed and        Complaints      ments and            Investi-
               ness sessions   ment Fraud  in availing          frame                 Oversight                         escalation           gations &
               conducted      sessions   officials                                    Forum                             to Entity            Com-
                              with SASSA                                                                                Oversight            plaints
                              SCM staff                                                                                 Forum
               2. Provide     Provision   Lack of coop-         Target not    High    Oversight   Medi-  Chief Director In-  Monthly   01 April   Chief   30 March
               support on     of support   eration from         achieved with         Forum      um     vestigations and   engage-  22       Director:   2023
               the imple-     to SASSA   SASSA                  specified time-                         Complaints      ments and            Investi-
               mentation of   Fraud and                         frame                                                   escalation           gations &
               the Deloitte’s   Compliance                                                                              to Entity            Com-
               Investigation   Unit on the                                                                              Oversight            plaints
               Report and     imple-                                                                                    Forum
               on ongoing     mentation
               investigations   of the
               conducted      Deloitte’s
               by the Fraud   Report.
               Management of
               SASSA and Law
               Enforcement
               Agencies
               Develop Case   Developed   Lack of     Capacity   Non-achieve-  High   MANCO/            Chief Director In-  Escalation   01 April   Chief   30 March
               and Complaints  Complaints  support from  con-   ment of               Support           vestigations and   to Manco  2022    Director:   2023
               Management     and Fraud   support func- straints  targets             functions         Complaints                           Investi-
               systems        Case Man-  tions                                        APP                                                    gations &
                              agement                                                                                                        Com-
                              Systems                                                                                                        plaints

               Appoint a      Appointed   Lack of     Capacity   Non-achieve-  High   MANCO/            Chief Director In-  Escalation   01 April   Chief   30 March
               panel of inves-  panel of   support from  con-   ment of               Support           vestigations and   to Manco  2022    Director:   2023
               tigation firms   Investiga-  support func- straints  targets           functions         Complaints                           Investi-
               to assist the   tors      tions                                        APP                                                    gations &
               Inspectorate                                                                                                                  Com-
               in conducting                                                                                                                 plaints
               investigation
               whilst the
               process of ca-
               pacity building
               is unfolding









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