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ANNUAL OPERATIONAL PLAN 2022/2023
Outcome Empowered, resilient individuals, families and sustainable communities.
Output Output Indicator Annual Target Quarterly Target Activities Timeframe Budget per Dependencies Responsibility
Activity
Improved access to Number of visits to SASSA One hundred Twenty five (25) Meet SASSA of- 1 April 2022 – 31 R1 249 981 Availability of SAS- Director: Pre-Adju-
administrative justice local offices to meet with (100) visits to SASSA local offices ficials to update March 2023 SA officials. dication & Opera-
for applicants and applicants/beneficiaries SASSA local visited per quar- on appeals. tions
beneficiaries offices ter SASSA offices
Meet with appel- enabling visits by DD: Pre-Adjudication
lants advising on clients. & Operation
appeals process
and assisting ITSAA Provincial
them to lodge Coordinators
appeals.
Capacitated Panel Capacitated Panel Mem- Two (2) Capacity One (1) Capacity Capacity Building Ongoing ses- R50 000 Availability of Director: LCA & Adj
Members adjudicat- bers Building Work- Building Workshop Workshops with sions / feedback Panel Members
ing social assistance shops with Panel during 2 Quarter Panel Members throughout the
nd
appeals Members (one and one Quality and one-on-one year and two AND
Quality Assur- Assurance Work- feedback after (2) workshops
ance) and ongo- shop during 4 adjudication. during 2022/3 MCA Director:
th
ing one-on-one Quarter. Filling of critical
feedback as and vacant post (Di-
when necessary rector) or avail-
on adjudication ability of Medical
days. Ongoing one-on- Panel Member to
assist with quality
one feedback ses- assurance
sions as and when
necessary
Timeous selec- Submission of Facilitate ad- 1 April 2022 – 30 R50 000 Availability of Director: LCA & Adj
tion and ap- memo to the Min- vertisement, September 2022 the Minister and
pointment of ister, together with selection and Parliamentary
Panel Members list of recommend- appointment processes.
ed candidates, for process by the
consultation with Minister, after MCA Director:
Parliament. consultation
Capacitated Panel Revision of Terms Revision of 1 April 2022 – 30 R0 Computer access Director: LCA & Adj
Members & Conditions, Terms & Condi- September 2022
norms and stan- tions, norms and
dards and training standards and
material training mate-
rial MCA Director:
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