Page 440 - OP DSD 2022 FINAL FINAL
P. 440

ANNUAL OPERATIONAL PLAN 2022/2023



                                                                            Key Risks: Operational
        Outcome Output    Activities  Risk Descrip-  Root causes  Consequenc-  IR   Existing    RI  Risk Owner  Action     Action Start   Action Owner    Action
                                      tion                        es                controls                    Plans      Date                           Due Date
        To Cre-  Training   Coordina-  Lack of coop-  Competing   NPOs will be      Schedule of     Ms. Mngxi-  Timeous    01 April 2022  Ms. L Madlala   31 March
        ate an   of 300   tion with   eration from   priorities by   supported by   training and    tama        coordina-                                 2023
        enabling  officials  provinces on  provinces to   Provinces.   NPOs without   circulate to              tion with
        environ-          the training.  coordinate   Limitation of   adequate      all provinc-                stakehold-
        ment for                      training in the   officials for   knowledge   es                          ers (prov-
        NPOs to           Facilitate   province which   participation.  base and                                inces) and
        flourish          approval    may result in               skills.           Existence of                officials for
                          to conduct   inability to                                 NPO Direc-                  training
                          training for   reach the target                           tors forum
                          officials   number of the                                 for  buy-in.                Notify HOD
                          supporting   officials to  be                                                         s on time
                          NPOs        trained                                                                   for the
                                                                                                                training
                          Train 300                                                                             Programme
                          officials                                                                             Timeous
                                                                                                                approval of
                                                                                                                the Service
                                                                                                                Provider to
                                                                                                                train 300
                                                                                                                officials.
                 NPO      CRM and En- Poor perfor-   The current   The existing     DSD ICT Pro-    Ms. Mngxi-  Initiate and   1 April 2022  Ms. Rachidi  31 March
                 System   quiry Man-  mance of the   NPO system   NPO system        curement        tama        Manage                                    2023
                 redevel-  agement    existing NPO   data hacking   security        Policy                      process of
                 oped and  Design     system and     and inade-   threats and                                   procure-
                 en-                  SDLC risks on   quate func-  data leaks                                   ment of
                 hanced   -CRM and    the system im-  tionality   and losses                                    the Service
                          Enquiry     provements                                                                Provider
                          Manage-
                          ment Core                                                                             Create
                          System                                                                                awareness
                                                                                                                on the
                          -Workflow                                                                             developed
                                                                                                                system to
                          Automation                                                                            stakehold-
                          Develop-                                                                              ers
                          ment Demo
                          Automation
                          of NPO Reg-
                          istration










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