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DEPARTMENT OF SOCIAL DEVELOPMENT
Calculation Type • Non-cumulative
Reporting Cycle • Quarterly
Desired performance • The actual performance that is equal to the targeted
performance is desirable
Indicator Responsibility • DDG: Community Development
Indicator Title % of new applications for NPO registration processed within two
months of receipt
Definition • Measure the actual number of applications received against the
applications processed within two months
Source of data • NPO registration system
Method of Calculation / Assessment • Measure the actual number of reports processed against the reports
received within two months
Means of Verification • Data extracted from the system of NPO applications processed
against those received within the set period
Assumptions • There will be staff with tools of trade to process applications
• System will be available for processing (no downtime)
• Prospective NPOs will submit applications for registration
Disaggregation of Beneficiaries (where • N/A
applicable)
Spatial Transformation (where • N/A
applicable)
Calculation Type • Cumulative year-end
Reporting Cycle • Quarterly with one month lapse
Desired performance • Actual performance that is higher than targeted performance is
desirable
Indicator Responsibility • DDG: Community Development
Indicator Title % of NPO monitoring reports processed within two months of
receipt
Definition • Percentage/number of NPO reports processed into the system
within two months
Source of data • NPO System
Method of Calculation / Assessment • Measure the actual number of reports processed against the report
received within two months
Means of Verification • Date extracted from the system of NPO reports processed against
those received within the set period
Assumptions • There will be staff with tools of trade to process applications
• System will be available for processing (no downtime)
• Prospective NPOs will submit Annual Reports
Disaggregation of Beneficiaries (where • N/A
applicable)
Spatial Transformation (where • N/A
applicable)
Calculation Type • Cumulative year-end
Reporting Cycle • Quarterly with a one month lapse
Desired performance • Actual performance that is higher than targeted performance is
desirable
Indicator Responsibility • DDG: Community Development
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ANNUAL PERFORMANCE PLAN
